Jimmy John's Reviews
Based on 40 customer reviews and online research, jimmyjohns.com has a consumer rating of 1.6 out of 5 stars, indicating that most customers are not satisfied with Jimmy John's.
5 Stars(4)
0%
4 Stars(0)
0%
3 Stars(1)
0%
2 Stars(4)
0%
1 Star(31)
0%
How would you rate Jimmy John's?
Top Reviews
Love JJ's subs. Freaky fast my ass. I placed an online order, took 20 minutes to get there and it wasn't ready. Monticello MN is the worst JJ's ever. My daughter lives there and we've stopped often in past few years. Nothing has changed. I will eat dirt before I ever go there again. Snail ass slow and bunch of cocky brats working.
The character limit here doesn't allow for the whole story but in short, she got annoyed with me because she was busy and apparently doesn't handle being busy very well. She waved the knife in her hand at me and said 'YOU HAVE TO WAIT! I HAVE OTHER ORDERS! - situation declined from there. All she had to say was "I'm sorry but I have to finish these orders right now, then I will try to help you with this" I may be no JJ's manager... but I'm not stupid either, her condescending behavior was uncalled for.
Customer Reviews (40)
I made the above online order and the two cookies were omitted from the order which I did not discover until I got home.
The store is located 7.2 miles from my house is a 15 minute drive so I did not return that day.
On the 8th day of June I was in the area so I thought that I would swing by and get my cookies.
I was asked to provide a receipt at first which I did by handing the clerk my phone.
After about a five minute wait, the clerk came back to the drive thru window and said"I apologize for the inconvenience but since it has been a few days and you did not come back sooner, we cannot give you your cookies."
I asked to speak to the manager and the guy at the window CAME outside and approached my truck in a threatening manner.
That is when another guy came to the window and told the other guy to come back inside.
I did not get my cookies.
It was the most bizarre insane thing I have ever seen.
Almost every time I order from here they either forget the drink, chips, or both. They also proceed to slather 2 tbsp. At least of mayo and mustard even when you specifically ask for light mayo/mustard. It's actually fairly comical, considering how on the receipt they staple to your bag has your entire order w/instructions on it yet they always either forget half the order somehow or make the sandwich inedible. I'm NOT a picky eater but I just can't stomach a quarter jar a mayo on any sandwich. It's like when they're making the food do they even stop to consider, "would I eat this?" of course not. Absolutely no pride taken at all in all the locations I've eaten from especially ---1200 Cooper Point Rd SW UNIT 400, Olympia, WA 98502--- Beware of this specific location as it is the most abysmal one I've seen. If you dont believe me just order delivery from there with a couple special instructions and prepare to be absolutely ripped off, and disappointed.
Our employer ordered lunch for us! Effing horrible... 42 people agree the worst they ever ate... flaccid tasteless bread a few strands of lettuce. Nothing numbered all thrown together. Surprise tasteless meat... they forgot the meat in some... it all ended up in the trash! HOW CAN you SELL THIS stuff!
We ordered Jimmy John's about 3 nights ago in magna utah and I had a severe allergic reaction after eating part of the sandwich. My husband called to ask questions about the sandwich but they were vague and said that it couldn't have been their sandwich but that was the only thing that I ate. I will never eat there again nor will I recommend it to anyone ever.
How about 40 minutes for freaky fast delivery. When I called the store which is literally .1 miles away they said my order was 2nd on the list to be delivered. When I asked if forty minutes qualified for freaky fast delivery the "in-shopper?" said he couldn't answer that. Not the first time this particular location has been pathetic - #4053 On Rural/Baseline in Tempe. Never again
I guess with Jimmy Johns. I think it depends on the location.
We usually stop in at 801 Doug Davis Drive Ste B, Hapeville, GA 30354
The Sandwiches at this location will make your Tummy Totally Happy LOL
Best regards,
Delaney
Those jung guys touching everything on there face even microphone the ear pod an don't switch gloves not safe for this situation with the virus
Wrote a review then i got a word back. They sent a virus to my phone. Amazing when a company treats you with bad service then treats you with a virus. I will never buy jimmy johns again and i will tell everyone about how you treat people.
I've never had a bad sandwich from any of your restaurants, but I tried that new chicken sandwich from the location in Sugar Grove, Illinois. It was AWFUL! Sorry I think you should pull it from menu! Btw the bread is key!
The food was good, but the manager was BAD. The manager refused to give me his name. When I sent the information to Jimmy Johns they asked me for my name, address, phone number, e-mail, and I think they wanted my blood type. Their manager said he is not required to give out his name. Do yourself a favor and avoid the Jimmy Johns at 5801 N May in Oklahoma City.
Jimmy John's Questions & Answers
Posted on 12/05/2020
Because I always hear the commercials on TV the radio etc. And I am delivery driver and get to smell them all day... they definitely smell better than they taste...
Posted on 12/06/2020
It's legit but it shouldn't be... I've had 7-11 subs that tasted better than this "food"... questionable
Posted on 12/06/2020
No. It was terrible they do not know what a Cuban sub is and about broke my teeth on the bread. No press horseradish and mayo on it? Had to request my pickles... that was gross 1st and last time...
Got a Question?
Ask a question and get answers from others!